Privacy Policy
Velu LLC, is committed to protecting the privacy of individuals whose personal data we collect (“you” or “your”). Velu LLC may collect personal data from individuals who register to use Velu LLC services, visitors to our website, individuals who request information, and prospective customers. This Privacy Policy describes how Velu LLC collects, uses, and discloses personal data.
Personal Data Collected
Data collected from you:
Velu LLC collects personal data directly from you, for instance when you inquire about one of Velu LLC’ Services, or from your interactions with our website, products, or Services. Details include:
Contact details.
When you inquire about our Services, download content such as tutorials, or enter a live chat, we may collect your contact details, such as your name, company, address, phone number, fax number, and email address. If your company contacts us for information or uses our Services, we may collect your name, email address, and associated IP address as part of your company’s use of the Services.
Account creation.
When we create an account for you, we may collect your contact details.
Billing data.
When you purchase Services we will collect billing and payment information.
Device and usage data.
When you use our website or our Services, we may also automatically collect data about your device and about your usage of and activity on our website and Services. For example, we collect your device’s operating system type, IP address, device identifiers, browser type, device type, domain name, access times, and the duration of visit, and other information.
Chat data.
When you start a live chat, Velu LLC will collect a log about your interaction with Velu LLC’ chat agents.
Cookies and Other Technologies.
When you navigate our website, we may use cookies or other technologies to collect data about your device and activity on our website. For more information about the Cookies and Other Technologies we use, the data we collect and your choices, please see the section entitled Cookies and Other Technologies below.
Personal data collected from other sources:
Velu LLC may also collect personal data from other sources, including third parties from whom we have purchased data, and we may combine this data with data we already have about you. For example, we may collect personal data from:
Partners.
Velu LLC may engage in joint marketing activities or event sponsorships with our third-party partners and we may collect personal data about you from these activities. We also allow partners to provide referrals to Velu LLC of individuals who may be interested in learning more about Velu LLC’ Services. We rely on our partners to obtain your permission before sharing your personal data with us.
Service Providers.
Velu LLC may also engage with third party service providers who help us understand how our customers are using Velu LLC’ Services.
How We Use Your Personal Data
Velu LLC uses your data to provide you with and improve upon the Services that you or your company requests, to communicate with you, and to advertise to you through third party publishers.
Providing and Improving Velu LLC’ Services.
Velu LLC uses the data you provide, or data that we collect when you use our Services, to operate our Services, provide you with the Service that you or your company has requested, and to continually improve our Service offerings, internal systems, website, and processes. We may use your data to authenticate your ability to access and use the Services. We also use your data to detect and prevent fraud, protect the security of our website and Services, and enhance the safety of our Services.
We may also use data provided by you to troubleshoot or provide customer support.
Communicating with you.
Velu LLC website may allow you to fill out forms for more details about our Services, and to engage with us via our chat functionality. You can also register to obtain additional information from us. We use this information to follow up with you about your interest in our Services. We may also use personal data to understand you and your preferences so that we may enhance your experience and send you information about Velu LLC, our educational resources and information about promotions or events.
If you follow or like Velu LLC on third party social media sites, we can see your public profile and may direct advertising to you.
Advertising
.We may use data collected via cookies and other technologies to manage our advertising on other sites or to provide you offers or advertisements based upon your browsing activities and interests. For more details, please see the Cookies and Other Technologies section below.
Why We Share Personal Data
Service Providers.
Velu LLC does not share, sell, rent, or trade any data with third parties for their promotional purposes.
Billing.
Velu LLC uses a third-party service provider to manage payment processing. This service provider has banking level encryption to store, retain, and use billing information for the sole purpose of processing payment on our behalf.
Compelled Disclosure.
Velu LLC reserves the right to share your data if required by law or to comply with a judicial proceeding, court order, or valid legal process. We may also disclose your data to protect the rights and property of Velu LLC, our agents, employees, independent contractors, partners, and customers, including to prevent or stop an attack on our systems or network or to prevent spam or attempts to defraud our users. Finally, we may also need to disclose your data in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving the sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.
How to Manage Your Personal Data
Communication Preferences.
If you have received promotional communications from Velu LLC via email and would like to opt-out of future communications, you can click on the “unsubscribe” link located on the bottom of the emails message or you can go here. If you unsubscribe from receiving promotional communications, you may still receive transactional messages regarding Service notifications, updates to our terms or Privacy Policy, or our ongoing relationship. To opt out of other forms of communication, you may unsubscribe by contacting us using the information in the “Contact Us” section below.
Managing personal data.
Velu LLC provides different accounts with varying functionality depending on the Services users access. Velu LLC accounts generally permit you to update your user settings or profile by logging into the applicable website or Service with your username and password. If you do not have an account but wish to make a request to manage your data, you can contact Velu LLC using the information in the “Contact Us” section below.
Requests to manage your data will be addressed within a reasonable timeframe.
Changes to this Privacy Policy
Velu LLC reserves the right to change this Privacy Policy. We will give you notice, prior to the change taking effect, when we launch material updates.
Contact Us
If you have any questions or complaints about this Privacy Policy, please email us at [email protected], visit us at velu.us, or call us at 402-578-0622.
Cookies and Other Technologies
We use cookies (a small text file sent from a website and stored on your device) to help our website recognize your browser and remember things about your device so your interactions with our websites are easy and meaningful. We may also use or allow a limited number of third parties to use other technologies like web beacons on our website, so we can better understand the effectiveness of our promotions and advertisements on those third-party websites. We may also use web beacons in our email marketing communications to understand campaign effectiveness and determine whether our emails have been opened or acted upon.
Velu LLC sets cookies and uses other technologies to do the following:
- Authenticate and identify you on our websites so we can provide you with the Services you request;
- Remember your preferences and keep track of the information you have provided us;
- Understand how you are interacting with our websites so that we can better anticipate your needs and improve our websites;
- Generate analytics and performance metrics to understand what features or content are the most popular with our users; and
- To deliver advertising about our products and services that is more relevant and meaningful to you and to understand the effectiveness of our advertising.
When you navigate our website, we may collect standard data from your web browser related to the use of our website, such as your computer’s operating system type and version, Internet protocol (IP) address, access times, browser type and language, and the websites you visited before coming to our website. We may then associate this data with the cookie Velu LLC sets.
Most browsers provide controls to block or delete cookies. Please refer to your browser settings to manage cookies.